Digital Engagement & Experience

AUTOMATEBUDDY

Customer Acquisition as a Service

Build the right engagement strategy to acquire customers at scale

Increase in customer expectations leads to disconnected experience, many sales organizations today are struggling with poor conversion rate, decreasing ARPU and increasing OpEx.

AutomateBuddy helps you apply the right strategy on right channel at the right time using the right technology to overcome shrinking margin and eroding customer experience.

Our Offering

Demand Generation & Customer Acquisition

Enhance customer experience with the right digital marketing strategy and next-generation technology solutions to optimizes your customers buying journey.

  • B2B / B2C Champaign
  • Sales Automation
  • Interactive Voice Messages
  • Customer Profileing

Technology Driven Revenue Generation Services

Customer expectation are driven by service benefits, reachability and easy access to key information - Implement relevant, proactive and reactive technology solutions.

  • Selfhelp Technology
  • Voice / Chat Bots
  • Upsell / Cross-sell
  • Premium Service Development

Customer Retention & Loyalty Management

Drive customer loyalty through unified and connected experience across channels. Capture voice of customer across various touch-points and build strategies to strengthen customer stickiness.

  • Net Promoter Stats
  • CSAT Survey
  • Text / Speech Analytics

Business Intelligance & Analytics

Get 360° view of the customer lifecycle journey and understand their expectations to drive sales, retention, enhance performance, and identify new opportunities.

  • Data Aggregation
  • Dynamic Report Builder
  • Data Analytics
  • Report Automation

Increasae your customer-base with Sales Automation tools and technologies .

Conventional sales agencies may take 10-15 quality leads to close on a single sale, with the use of modern technology tools and solution you can improve the conversion rate while lowering operational cost.

AutomateBuddy’s brings the perfect combination of People, Process and Technology to help you improve your customer-base.

customer retention

CRM with web Integrated Dialer (Inbound / Outbound)

Communication Platform (AI based Voice / Chat bots)

Self-help tools for customers and sales / support agents.

API based Customer Survey Management Solution

Tele-Marketing Service

24/7 Outbound Dialling Service offering includes multi-lingual (English, Indian Languages, Arabic and Spanish) support with assured excellent communication skills, customer focused approach and goal-oriented service agreement to help our customers to achieve greater conversion rates.

  • Outbound Sales Champaign
  • Customer Loyalty Management
  • Product / Service Promotions
  • Verification / Validation Calls
  • Market Research / Survey Calls
  • Welcome Calls (Manual / Automated)
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